Supplier Quality Technician

Department: Quality
Type: Full Time/ Permanent

Ramsay would like to offer the opportunity to all employees who meet the requirements for this position to apply.

Job purpose and objectives

Main purpose:
Manage external / internal suppliers to ensure product quality is achieved prior to delivery according to APQP / Customer requirements / VDA6.3 / IATF16949.

Roles & Responsibilities Overview:
• Solve supplier quality issues and ensured the effective implementation of corresponding quality control measures.
• Identify and evaluate potential risks and problems of supplier quality, track and urge the completion of corresponding recertification/requalification(PPAP) and constant improvement as well as enhance the supplier’s product quality and process capability.
• Coordinate Parts and Process approval submission according to milestones and release it accurately to Production at SOP.
• Establish and update the Supplier Quality Agreement with Suppliers to ensure the suppliers reach the relevant requirements.
• According to the submission requirements, responsible for PPAP (production part approval procedure) approval of suppliers before mass production.
• Formulated incoming product inspection documents and conducted on the job training and assessment for inspection personnel.
• Respond quickly to supplier quality problems found in the Purchase, Site and Customer, take containment measures, and follow up to solve them(SCARS).
• Monitor the completion of post-production type test for supply.
• Responsible for product evaluation, developing steps and process audit after supply consultation.
• Monitoring and management of key and risk suppliers by means of Process Audits and self-assessments.
• Collect and summarise the performance of each supplier and improve the product quality and process capability of the supplier(Customer Scorecards).
• Work ability shall meet the specific requirements of the Customer.
• Utilise Quality Tools like, (APQP/PPAP/SPC/MSA/FMEA/Control Plan).
• Familiar with IATF16949 quality system standard.
• Familiar with related products and processes.
• Understand the process approach and have a problem-solving mindset.
• Gets involved in the inspection and testing of the products/services being procured in case it is needed.
• Ensure suppliers respect deliverables requirement.
• Ensure supplier follow and get knowledge for customer specific requirements.

Knowledge & Skills:
• Experience in Quality Tools – APQP, PPAP, SPC, MSA, FMEA, ISHIKAWA, 5WHY, Control Plan, IMTE, Calibration, Drawings, Specifications, etc.
• Experience with IATF16949 & VDA6.3 standards of quality systems.
• Experience with process auditing VDA6.3 and IATF16949.
• Familiar with related products and processes is preferred with automotive components.
• Initiative, be a self-starter with the ability to work independently and as part of a team.
• Excellent communication skills to all levels.
• Ability to quickly learn and understand complex components/systems/processes/machines.
• Good technical problem-solving ability.
• Computer literate (Microsoft Office tools).
• Knowledge in various steel/plastic forming technologies preferred.
• Able to work in a multicultural environment.
• Other special requirements: Willing to travel when required to resolve supplier concerns or conduct Audits.

Internal Matrix Customers:
• All Ramsay Management and members

External Customers:
• Toyota
• Ramsay Rosslyn
• Nissan
• Brink
• Shatterprufe
• All Suppliers

Internal Customers:
• Production
• Support Structures
• Purchasing
• Finance

Job Specification
Technical skills and specialist knowledge:
• Knowledge of MS Office
• Knowledge of problem-solving tools.
• Knowledge of APQP, PPAP, SPC, MSA, FMEA, ISHIKAWA, 5WHY, Control Plan, IMTE, Calibration, Specifications, etc.
• Understanding of GD & T
• Ability to interpret technical drawings.
• At least 5 years’ experience in Supplier Quality/Quality Assurance/Quality Engineering in automotive industry
• 2 years’ experience in a similar field.
• Grade 12 (Critical)
• National Diploma or Degree in Mechanical or Quality(Preferred)
• Qualified VDA 6.3 Process Auditor
• Qualified IATF16949 internal and 3rd party Process Auditor
• Experience.
• Core Tools
• NA


Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No 55 of 1998 and any amendments thereto, Ramsay Engineering (PTY)LTD Internal Recruitment Policy as well as the Employment Equity Plan.

NB:  If applicants have not received a response two weeks after the closing date, please accept that your applications have not been successful.                                                                                                            



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